Insights / Analysis

What Makes an Enterprise Resilient?

Resilience is the capacity to preserve critical function, learn and adapt under material disruption.

BLACK& Research15 July 2026

The central idea

Resilience is the capacity to preserve critical function, learn and adapt under material disruption.

Why it matters

Resilience combines visibility, redundancy, decision rights, financial room and the ability to learn. It is demonstrated by preserving critical function during disruption, not by the absence of disruption.

Put it into practice

Identify critical functions, failure thresholds, dependencies, fallback capacity and who has authority during an incident.

A question for leaders

What would change in the organization if the principle behind “What Makes an Enterprise Resilient?” became part of its normal operating system rather than a one-time exercise?